Contact Us

Need to get in touch? We're here to help!

If you have a specific question, need some vaping advice or have a problem that needs solving please call or email us and we will be more than happy to help.

Call us - 01254 269382

Email us - [email protected]

Write to us - The Old Fire Station, Manchester Road, Accrington, Lancashire, BB5 2BH

If you don’t need to contact us, but want to stay up to date with the latest products and offers then sign up to our newsletter. We will not spam you with meaningless information, just one or two newsletters a week to keep you in the loop.

Company No. 7814632, Registered in United Kingdom
VAT No. GB 157972758
EEE Producer Registration Number - WEE/MM8560AA
Battery Producer Registration Number - BPRN06182

Christmas & New Year Opening Hours (GMT)

Customer Service Team:

Monday 23rd December - 9am-5pm

Christmas Eve 24th December - 9am-3pm

Christmas Day 25th December - CLOSED

Boxing Day 26th December - CLOSED

Friday 27th December - 9am-5pm

Saturday 28th December - CLOSED

Sunday 29th December - CLOSED

Monday 30th December - 9am-5pm

New Years Eve 31st December - 9am-3pm

New Years Day 1st January - CLOSED

Thursday 2nd January - 9am-5pm

Opening Hours (GMT)

Customer Service Team:

Monday - Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Please Note: We operate as an independent reseller of Eleaf/Joyetech/Wismec products through UK Vapour Brands Ltd.  Our responsibilities are limited only to products purchased from our online store, and we are an independent legal entity from the manufacturer. If you did not purchase your item from this website please contact the store that you have purchased from for any claim under warranty or statutory consumer rights.